aviator 365
Privacy Policy

aviator 365 is an online sports betting and casino platform serving registered players in Pakistan. The platform is accessible at aviator365.app and provides betting markets across Premier League football, UFC, HBL Pakistan Super League cricket, Cockfighting, and other sports, alongside live casino games, jackpot slots, crash games, and related services.

For the purposes of this Privacy Policy, aviator 365 acts as the data controller in respect of personal information collected from you through the Platform. If you have any questions about how your personal data is handled, please contact our dedicated privacy team at [email protected].

aviator 365 collects personal information in three principal ways: information you provide to us directly, information generated automatically as you use the Platform, and information received from third-party service providers where permitted and necessary.

aviator 365 does not collect or process sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly necessary for responsible gaming risk assessment or legal compliance — and only with your explicit consent or as required by law.

aviator 365 uses your personal information only for the purposes described below. We do not sell your personal data to third parties, and we do not use your data for purposes that are incompatible with those listed here:

• Account Management: To create, verify, and maintain your aviator 365 account, including identity verification in accordance with our age-restriction policy (18+ only) and KYC obligations.
• Service Delivery: To process your PKR deposits and withdrawals via Easypaisa, JazzCash, Raast, and linked bank accounts; to settle your bets and casino winnings accurately; and to provide access to all Platform features.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, duplicate accounts, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: To monitor betting and gaming activity patterns and proactively identify behaviours that may indicate problematic gambling, enabling our team to apply protective interventions or reach out with support resources.
• Customer Support: To respond to your enquiries, complaints, and support requests efficiently and accurately.
• Platform Improvement: To analyse aggregated, anonymised usage patterns to improve Platform performance, game selection, and user experience for all Pakistani players.
• Legal Compliance: To fulfil our obligations under applicable laws and regulations, including retaining transaction records and providing information to authorities when legally required to do so.
• Communications: To send you account-related notifications — such as deposit confirmations, withdrawal processing updates, and security alerts — via your registered mobile number or email address. Promotional communications are sent only where you have given consent and can be opted out of at any time.

Every instance of personal data processing at aviator 365 rests on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to fulfil our obligations to you under the aviator 365 Terms & Conditions — including account creation, bet settlement, and PKR payment processing.
• Legal Obligation: Processing is required for compliance with applicable legal and regulatory obligations, including anti-money-laundering (AML) checks and age verification.
• Legitimate Interests: Processing is in our legitimate interest to prevent fraud, protect Platform security, and improve our services, provided those interests are not overridden by your privacy rights.
• Consent: For marketing communications and optional data uses beyond those listed above, we rely on your explicit, freely given consent, which you may withdraw at any time by contacting [email protected].

aviator 365 uses cookies and similar tracking technologies to operate the Platform correctly, remember your preferences, and gather analytical data about Platform use. The types of cookies we use are as follows:

• Essential Cookies: Necessary for the Platform to function. These include session management cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Store your preferences — such as language settings and responsible gaming tool configurations — so they persist between sessions.
• Analytical Cookies: Used internally to understand how players navigate the Platform, which games are most popular, and where technical issues arise. Data is aggregated and anonymised.
• Security Cookies: Used in conjunction with device fingerprinting to detect suspicious login attempts, multiple account creation, and other security threats.

aviator 365 does not sell, rent, or trade your personal data with third parties for commercial purposes. We share your information only in the following limited and controlled circumstances:

• Payment Processors: We share necessary financial data with Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, Visa, and Mastercard to process your PKR deposits and withdrawals. Each provider operates under their own privacy and security frameworks.
• Identity Verification Providers: We work with regulated KYC and AML service providers to verify your identity and age during the account registration and withdrawal processes.
• Game Software Providers: Technical game session data may be shared with licensed casino game providers solely for the purpose of game operation, result verification, and technical support.
• Legal Authorities: We will disclose personal data to law enforcement, regulatory bodies, or government agencies when required to do so by applicable law, court order, or regulatory direction — including in connection with anti-money-laundering or counter-fraud investigations.
• Professional Advisors: We may share data with our legal counsel, auditors, or other professional advisors under strict confidentiality obligations where necessary for business operations.

aviator 365 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and operational obligations. The general retention framework is as follows:

• Active Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with standard financial record-keeping obligations applicable to betting and gaming operators.
• Transaction Records: All PKR deposit, withdrawal, and bet settlement records are retained for a minimum of five (5) years from the date of the transaction.
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the last transaction date, whichever is later.
• Support Communications: Retained for three (3) years from the date of the last communication in a support thread.
• Analytical Data: Aggregated, anonymised analytical data may be retained indefinitely as it no longer constitutes personal data.

When the applicable retention period expires, your data is securely deleted or anonymised in accordance with our internal data disposal procedures.

aviator 365 takes the security of your personal and financial data seriously. We implement layered technical and organisational security measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by Pakistan's major commercial banks for online banking services.
• Two-Factor Authentication (2FA): Triggered on new device logins to prevent unauthorised account access, using OTP codes sent to your registered Pakistani mobile number.
• Access Controls: Internal access to personal data is restricted to staff with a legitimate operational need, and all internal access is logged and audited.
• Secure Payment Processing: Financial data relating to Easypaisa, JazzCash, Raast, and bank account transactions is processed through encrypted, access-controlled payment infrastructure.
• Intrusion Detection: Automated systems monitor Platform traffic for unusual patterns indicative of cyberattacks, account takeover attempts, or data exfiltration.

Despite these measures, no system is completely immune to security threats. You play a vital role in keeping your account secure by maintaining a strong, unique password, not sharing your OTP codes, and reporting any suspected unauthorised access to [email protected] immediately.

As a user of aviator 365, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is used and who it has been shared with.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right is subject to legal retention obligations — we cannot delete data we are required by law to retain.
• Right to Restrict Processing: You may request that we restrict the processing of your data while a query or complaint is being investigated.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Object: You may object to processing based on our legitimate interests. We will assess and respond to your objection within a reasonable timeframe.

We aim to respond to all data rights requests within 30 days. Where a request is complex or numerous, we may extend this period by up to a further 60 days, in which case we will notify you accordingly.

aviator 365 is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not use this Platform or provide any personal information to us.

If aviator 365 discovers or is notified that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and permanently close the associated account. If you are a parent or guardian and believe that a minor has registered on our Platform, please contact us immediately at [email protected].

aviator 365 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will notify registered users via the mobile number or email address on their account, or through a prominent notice on the Platform, at least seven (7) days before the updated Policy takes effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with changes to this Policy, you may close your account by contacting [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy or the way aviator 365 handles your personal data, please reach out to our privacy team using the contact details below. We are committed to addressing all privacy enquiries promptly and thoroughly.

For concerns related to responsible gaming or account self-exclusion, please visit our dedicated Responsible Gaming page, where you will find tools and resources specific to managing your betting and gaming activity safely. For any questions about the general rules governing your use of the Platform, please refer to our Terms & Conditions.